Privacy Policy
- 1. Purpose
- a. The purpose of this policy is to outline how we use your data, how it's protected, how long it's stored for and more.
- b. GA Finance and Leasing Ltd trades under styles. Finance4Cars and Broker4Cars. Finance4Cars is the Credit Broking side of our business, whilst Broker4Cars details the car dealer side of the business.
- c. As a car sourcing service, dealership and vehicle finance broker, the main purpose of us obtaining your information is to try to assist you with your car buying journey.
- d. This policy will detail how your information will be used by GA Finance and Leasing Ltd as one entity.
- e. If at any time, you have any questions regarding how we use your information or this policy, please use the below details to contact us -
- FINANCE4CARS
- Telephone: 0800 0485642
- Email: sales@finance4cars.co.uk
- Address: GA Finance & Leasing Ltd, 29a Grosvenor Road, Ripley, Derbyshire, DE5 3JE.
- BROKER4CARS
- Telephone: 0800 0485642
- Email: sales@finance4cars.co.uk
- Address: GA Finance & Leasing Ltd, 29a Grosvenor Road, Ripley, Derbyshire, DE5 3JE.
- FINANCE4CARS
- f.. Please note that for the purpose of holding personal data, we are registered with the Information Commissioner's Office, registered number - Z9040030
- 2. Why do we collect and use your personal data?
- a. If you have applied for finance via our finance4cars website, we will collect and use your personal information in order for us to provide you with vehicle finance via our application form. You can also make an application over the phone if this is a preferred method for you.
- b. Please note our calls are recorded for training and monitoring and evidence of your consent will be stored this way.
- c. The lawful basis of which we use your information is consent, we will not process your information without your explicit consent.
- d. We gain this information by you agreeing to our terms of business and privacy policy when you make an application.
- e. We kindly ask that if you do not want us, or do not consent to us using your information, you do not submit an application to us.
- f. You can exercise your right to withdraw your consent at any time using our contact details listed above.
- g. If you are making an enquiry regarding a vehicle, our basis for processing this information is legitimate interest.
- h. We will gain the required information via a contact form on the website or via a phone call with yourself should you wish to speak to the team directly.
- i. The information we collect can be some or all of the following -
- Name
- Date of Birth
- Residential Information
- Employment and Income Information
- Marital Status
- Vehicle Information
- Bank Details
- Marketing Preferences
- IP Information
- j. We will never request sensitive information, or information that we do not require from yourself.
- 3. What happens if I do not provide my personal information?
- a. We need your personal information to process your request or finance application. If we do not collect your personal information, we will not be able to provide our services to you.
- b. We will use your personal information to send you marketing communications by email about similar products and services that you may be interested in.
- c. Please note that we will not send you marketing information without your consent.
- d. You have the right to object to receiving marketing communication and we will give you an easy way to unsubscribe from receiving any marketing communication from us.
- 4. Who will we share your personal information with?
- a. If you have made an application for finance, we will share your information with the lenders with whom we work with in order to assist you gain an acceptance, these include the below -
- a.i. Paragon Bank PLC- Privacy Statement | Paragon Bank
- b. Your information will be held on our CRM system, Dealtrak (Dealtrak Ltd). You can view their privacy policy here - https://www.dealtrak.co.uk/privacy-policy
- c. If you have made a request or contacted us regarding a vehicle or sourcing a vehicle, your information will be shared with our contact network who may be able to assist you with a vehicle if we do not have the stock available. You can request further information on who our contacts are by contacting us on the above details.
- d. Please also note that in order to complete your finance agreement, we will require some information from the supplying dealership.
- e. In order for them to raise the necessary paperwork, we will need to send them your name, address and contact number. We may also liaise with them regarding any future aftersales issues where required.
- f. If required, we will also share your information with 3rd parties for accounting, legal or regulatory purposes.
- g. Please note we as a company do not share your data outside of any EEA state. We ask you to ensure you are aware of how the above companies share and use your date, so you are fully aware.
- h. We complete due diligence on any third party with whom we work with to ensure they comply with GDPR.
- a. If you have made an application for finance, we will share your information with the lenders with whom we work with in order to assist you gain an acceptance, these include the below -
- 5. How long will we store your personal information?
- a. We will store your personal information for up to seven years on our CRM systems. We are committed to ensuring your data is kept secure so review our security systems on a regular basis.
- b. This is to enable us to refer to our records should we be required to for the purpose of regulatory or lawful reasons.
- c. If you do not object to receiving marketing communications from us, we will store your personal information for marketing purposes until you unsubscribe from receiving marketing communications from us.
- d. Please note that some of your information may be included in information used for accounting purposes. Where this is the case this information is kept as per our legal requirements.
- 6. What are your rights to your personal information?
- Right to access You have the right to request copies of the personal information we hold about you at any time.
- Right to rectification You have the right to request that we correct any inaccurate personal information we hold about you.
- Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed, if we are able to do so with still abiding by law. - Right to restrict processing You have the right to request that we restrict how we use your personal information.
- Right to object You have the right to object to the collection and use of your personal information at any time.
- Right to data portability You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
- Right to be informed You have the right to be fully informed regarding your information throughout our whole journey
- Rights in relation to automated decision making and profiling. If a decision has been made electronically, you have the right to contest this decision.
- 7. How can I exercise my rights in relation to my personal information?
- a. You can exercise all of your rights by contacting us on any of the above contact details.
- 8. How do I lodge a complaint about the use of my personal information?
- a. You can lodge a complaint with us directly by contacting us on one of the above contact details.
- b. You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO).
- c. The ICO are the regulator who makes sure that we use your personal information in a lawful way.
- d. You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.
- 9. Review
- a. This policy will be reviewed on at least an annual basis.
- b. Any updates will be reissued as soon as is physically possible with the approval of our Director and Senior Management team.
- c. This policy was last updated on 26th March 2021.
Read what our customers have to say
View Over 600 reviews HERE
<
>
Chris S
Great, personal service
The team were great in supporting us to get our desired car at an excellent price.
Paul******tt@gmail.com
The place to buy a new car at discounted
I brought my kia sportage gt-line s hev blue flame from dan he was so helpful i saved over 6.500 pounds y using this company car dealer are making a killing. On you people. Kia Sutton Coldfield offered me a kia sportage gt-line hev which was 1 year old for the same price as a new on from these lovely people I would highly recommend using this company again
Graham Pattie
Professional & user-friendly
It was a pleasure doing business - efficient, professional and responded quickly to my queries. Buying a new car is a big (for me!) financial commitment, but doing so over the internet not via a dealer was also challenging (especially for my wife!) - however, initial due-diligence checks and the interactions resolved any concerns......my new Kia Sportage GT-Line HEV was delivered a few days ago, no delivery issues and it looks and drives great! Most important result - a very happy partner!!
Oldforester
Excellent Service
Second car purchased through Broker4Cars and on both occasions had excellent service and best possible price. During 20 week waiting time kept well informed of situation and all questions answered by helpful company rep. Anyone having second thoughts about buying online should have no worries when dealing with Broker4Cars
Alan Clarkson
New Car Purchase - Hyundai Santa Fe
I would highly recommend this service. The price was better than the dealership (c. £2k after broker fee), the service was excellent throughout and the car was delivered to the door on time.
The only very minor disappointment was the car was dirty on arrival but the delivery driver offered to get it cleaned before leaving.
The only very minor disappointment was the car was dirty on arrival but the delivery driver offered to get it cleaned before leaving.
Grayj*****@icloud.com
Great Service
This is the second car i have bought through Broker 4 cars. Having experienced a very satisfactory purchase with my first car I had no hesitation in placing an order for another new car. The whole experience with the purchase is made very easy and i would gladly recommend to any body wishing to purchase a new vehicle
phill******61@hotmail.com
First time car broker deal - better than
We went to the main dealer showroom, knew what we wanted but just didn't trust the salesmen's claims we could break their 48 month finance contract ( used to offer a dealer discount) after 6 months without penalty . So what were our alternatives. We considered other brokers, but after some research were more than impressed with the comments regarding Broker4Cars over all others. Somewhat nervously we contacted Broker4Cars, bearing in mind we had never bought a car this way before and therefore were very cautious about the whole thing. Having spoken to him, who put us completely at ease, we were highly impressed with the whole service we received from him and the team. He sourced the exact car that we wanted ( garage told us it wouldn't be available for 8 months from the factory !) within a week and 2 weeks later it arrived on our drive. The price that we paid for the car was really competitive and came out far less than what the garage salesman was offering including their dealers discount/incentive for signing their finance deal. The whole Broker4Cars process was simple and faultless and at no time did we have any concerns, even when it came to paying over a huge chunk of cash. Couldn't recommend Broker4Cars enough and definately use them again.
Grayj****3@icloud.com
Excellent Service
This is the second car I have purchased through Brokers 4 cars The good service I received with my first purchase was the main reason for placing a second order. I was kept up date I respect to delivery, Would not hesitate to recommend
MikeB
What I wanted at a great price.
Gave an excellent deal and a price that could not be matched anywhere near, got the exact car and spec that I wanted and kept me informed all the way through the process up until delivery.
Paul******tt@gmail.com
Big savings
Definitely buy from these guys again saved me over £5.500 buying from broker4cars then a main dealer